Please allow approximately 2 - 4 weeks to receive your order (or exchange). Some of the items posted on the website are not stocked
in our warehouse and must be ordered from the manufacturer. If you enter a valid email address upon checkout, you should receive
a UPS confirmation email with a tracking number once your package has been shipped. Thank You!
Click here for our First Uniform Return Form (.pdf)
You may return most unworn and unwashed items purchased from First Uniform, Inc. within 30 days of delivery for a full refund (except on sale merchandise).
Please note that the original shipping charge of your order is non-refundable. If payroll deduction was used as your form of payment, a refund check will be issued.
All payroll deductions will be taken out as originally stated on your receipt.
If the return is a result of our error (you received an incorrect, defective item, etc.), we will refund the return shipping costs (standard freight only, 3-5 days).
Click Here For Full Details, Rules & Regulations
For any additional questions, please contact by:
EMAIL: [email protected]
Due to the variances among computer monitors the depictions of the colors you see may not be a true representation of the actual color.
Therefore, because these limitations restrict our ability to present completely accurate color representations as well as the quality of the
product we recommend following these guidelines:
* Order and coordinate tops and pants from the same manufacturer and by color name, not color swatch
* Read the fabric content - different fabric's hold color differently
* Call our customer service with any questions regarding coordinating items
CREDIT CARD ORDERS
We will charge all credit card orders the same day as the order is placed.
CONTACT CUSTOMER SERVICE
Please contact us if you have any questions, wish to place an order by phone, or check on an existing order.
Note: Please allow at least two weeks to receive your items. If you have a question concerning a order or a return please
email: [email protected]. Make sure and state your full name and facility you work for and allow 24 hours for an email response.
Headquarters Hours of Operation
8:30am - 4:30pm EST, Monday - Friday
TOLL FREE: 800-324-5890
TOLL FREE FAX: 800-419-0675
If you have any requests or comments about the website (content, product variety, or the general functionality), please do not hesitate to email us.
You comments are welcome and appreciated [email protected].
Orders are processed during daytime business hours, Monday through Friday. Weekend and evening orders are processed the following business day.
WHERE ARE WE LOCATED?
Retail & Mobile Locations
All orders are shipped UPS Ground and will be charged $13.99 for all orders under $129.99
FREE Shipping for all orders over $129.99
** Sorry we cannot ship to Hawaii, Alaska, or International **
** Please allow approximately 3 - 4 weeks to receive your order (or exchange) **
** Please allow an additional 2 - 3 weeks for any Embroidery **
Tax will be assessed in the following states
NC - 7.25%
GA - 7.00%
FL - 6.5%
MD - 6.00%
VA - 6.00%